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      JCPenney

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      JCPenney reviews

      Used to be great - Anonymous employee JCPenney Employee Review

      1.0
      13 Oct 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people to work with and good discount for employees.

      Cons

      Constant miscommunication between management and employees, always trying to pin mistakes on employees to justify lower hours or termination, management staff covering up for each other.

      Explore other reviews about JCPenney

      5.0
      20 Jan 2026
      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Laid back work, nice people to work with.

      Cons

      Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

      4.0
      2 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hrs, competitive salary, friendly Coworkers, Good bosses

      Cons

      Shoplifting, lazy employees, end of day cleanup always a mess.

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