Not very organized. - Merchandise Associate JCPenney Employee Review

3.0
11 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Sorta flexible schedules. Decent co-workers.

Cons

Been at JCPenney for 3 years now. Got 2 raises of 29¢ ONLY. They push very hard on getting credit apps. You receive only $2 for each credit app- which is so unrealistic because you’ll be taxed and lose all that. AC never works during summer. Very hard to work in a hot & humid building. Management gets mad if we don’t make sales or credit apps even when the store is slow & barely any traffic. They expect you to do more than what you’re paid for. They’re harsh on scheduling part time workers. They’ll cut you if you go over 25 hours. Pay is always “tight” but was told by a former associate that the supervisors & leaders get bonuses for not going over pay role. When the GM’s “boss” comes in for a visit, they expect management & sometimes part time associates to stay until 2AM to clean the whole store the day before they come so it looks like we do our job. Very messy customers. They don’t care if you’re sitting next to them re-folding a table, they’ll mess it up right as you walk away.

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

See reviews by: Helpful|Rating|Date|All