Chaotic - Group Leader JD Power Employee Review

1.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

J.D. Power needed change; several issues holding the company back weren't being addressed.

Cons

The new CEO has brought in a significant number of former colleagues from Sterling despite their lack of automotive industry experience. This appears to be part of a deliberate effort to install a trusted inner circle. Whether this strategy will ultimately prove effective remains uncertain. There is a strong emphasis on achieving a near-term exit, as the leadership team’s financial incentives are closely tied to that outcome. Internally, the organization is highly disorganized, with decision-making concentrated at the top and limited pushback from newly appointed leaders. Individuals who did not align with this approach have largely been removed. At the same time, the company is investing heavily in transformation hires without a clear funding path, leading to workforce reductions to offset these costs. This has contributed to ongoing instability. There is hope that J.D. Power will eventually transition to a more stable and sustainable structure. However, its trajectory under private equity ownership has been underwhelming—an outcome that is not uncommon in similar situations. It is widely anticipated that the company may ultimately be sold, potentially mirroring the path of Sterling.

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JD Power Response
2mo
JD Power is focused on building a strong foundation for long-term growth that recognizes the value and importance of our talent – whether long-term or new to our company. We recognize that periods of transformation and leadership change can create uncertainty. We wish you the best in your future endeavors. Thank you, JD Power

Explore other reviews about JD Power

5.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

1) good work and life balance, you can always leverage your spread time to have fun or improve yourself. 2) nice peers to work with, they are very supportive. 3) Good management in the team - people have clear roles to work on 4) Remote work!!

Cons

1) Not much career ladder to climb 2) hard to connect and build relationship with your peers since all online

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JD Power Response
6mo
Thank you for sharing your positive feedback about your experience as a UI/UX Designer. We’re delighted to hear that you value the work-life balance, supportive peers, clear team roles, and the flexibility that remote work provides. Creating an environment where people can thrive is very important to us. We understand how important meaningful career growth and connection are. Our Growth Strategy, new organizational structure and evolving culture are designed to create additional opportunities for relationship building and career growth. Thank you for taking the time to leave a review. We wish you continued success in your career. Thank you, J.D. Power
2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

JDPower employs smart, hard working people. Most of the associates want to drive revenue and make the company successful.

Cons

JDPower is not fair to its employees, and they really don't care if you've worked hard, produced, and generated strong revenue for them. Their record of treatment and promotions for women is abysmal. Specifically in FSAAS, the leadership does not advocate or care about women leaders.

8
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JD Power Response
3d
Thank you for your many years with JD Power and for taking the time to share this. We value the contributions of employees and are committed to a workplace where all individuals are treated with fairness and respect. We do not tolerate discrimination or unequal treatment of any kind. If you are aware of any situations that may constitute a violation of our policies, please reach out to us directly so we can address them. Thank you, JD Power
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