Not the same great company it used to be - Director JD Power Employee Review

2.0
5 Dec 2021
Recommend
CEO approval
Business outlook

Pros

The people I work with are incredibly talented and dedicated to doing great work. Work is interesting and never boring.

Cons

Management has spent years cutting staffing and benefits while providing little to no merit increases. They continually ask staff to do more with less support or inadequate tools/systems. Any perks have slowly been reduced or cut. The most controversial cut was reming lower level managers from the bonus pool while keeping in their non-managed peers. These managers who are some of our best and brightest are being penalized monetarily for taking on the extra risk and work of management. How illogical and degrading. Bad behavior amongst some groups that allows for a culture of disrespect.

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JD Power Response
4y
Thank you for taking the time to share this detailed feedback. We are happy to hear that you enjoy your work and working with talented and dedicated people. J.D. Power has gone through a lot of changes over the past few years, including changes to our compensation and benefits plans. Additionally, the onset of the pandemic brought some disruption to our Focal cycle. This year, our annual Focal process is about to commence and with a full market-based merit for all our global locations. We are also pleased to have introduced two paid three-day weekends at the start and end of summer, and we just announced two additional paid holidays at year-end. Focus Fridays (no meeting days) have also been welcomed change. The company takes claims of bad behavior/disrespectful behavior very seriously. Please reach out to HR, your manager or send an email to the VoE (Voice of the Employee) email box, if you’d like to discuss in more detail. -J.D. Power

Explore other reviews about JD Power

5.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

unlimited PTO, supportive managers, flexible schedule, Great benefits

Cons

lots of travel can get exhausting but its still worth it

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JD Power Response
10mo
We are glad to hear you find the role rewarding and enjoy the flexibility, benefits, and support available to you. Travel is a core part of this particular position, and while it can be demanding at times, we’re glad to see you find it worthwhile. Managers are expected to hold regular 1:1s with their teams, and we encourage employees to use these meetings to share feedback, ask questions, and stay connected. We encourage you to speak with your manager or HRBP if these are not already set up as a regular occurrence on your calendar. Thank you, J.D. Power
1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote job that pays market rate salaries and offers decent health benefits.

Cons

It feels like the executives at this company are sitting in first class in an airplane behind a giant metal door instead of a curtain, completely sealed off from the rest of the organization that is all sitting in coach. We are told to stay seated, stay comfortable, and be grateful, cramped seats, stale peanuts and all. Every so often, a voice comes over the intercom with an announcement, and you have no choice but to accept it. Sometimes that announcement is that your colleague has been fired, so they can clear some salary cap for another former Sterling employee, and you'll need to increase your work load. This executive change honestly feels like a cash grab for the executive team and their friends and does not feel like the transformation the company desperately needed. Every executive working here is a nepobaby. They only hire people and vendors who have previously worked with the CEO and the COO at other companies, even if they are not the best candidates or companies to work with. They are also paying them obscene salaries. None of these folks have any experience in the industry that drives the company profits, automotive, nor have any interest in getting up to speed. J.D. Power used to be a place where speaking up was encouraged. Now, one wrong look at the wrong executive can cost you your job. They removed internal anonymous feedback because "it's not productive." But I am 1000% sure they are reading still reading these reviews.

7
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JD Power Response
1d
Thank you for sharing your perspective. JD Power is focused on building a strong foundation for long-term growth, and we recognize that the pace of this transition can be challenging. We encourage employees to share their feedback directly with their manager, the People & Culture team, and/or senior leadership. Thank you, JD Power
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