Buildings IT - Anonymous employee Johnson Controls Employee Review

1.0
9 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Before the merger, JCI was a great environment with room for innovation and creativity to help the business succeed with technology. Initial salaries offered (and hopefully still is) on pace in the IT industry. Benefits are adequate. Strong sales leadership in Global Products and HVAC - NA teams.

Cons

Since the merger, the focus is on keeping the lights on and innovation is shut down due to "budget". Now company that only tracks shareholder value. If the company doesn't value the people producing that value, there is absolutely no reason to work there The company is hemorrhaging IT talent due to the lack of support and flat culture. Systems will continue to become outdated as their is no investment in providing up to date tools. Flat salaries after hire. 3%/year doesn't even keep up with the cost of living.

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5.0
7 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Excellent office culture...we have each other's back and everyone is there for each other on the quest to provide the best customer experience. We bring a, "whatever it takes" mentality to our workday. Best part of our job is our work family.

Cons

High pressure industry that must be managed daily. We save lives! That brings a heavy responsibility to what we do and means we must remain focused at all times.

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

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Johnson Controls Response
2w
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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