Unstable and Misguided Management - Director Kaplan Employee Review

2.0
1 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Flexibility: Most positions are 100% Remote

Cons

Constant Change: The company is in a perpetual state of flux, with frequent restructuring and strategic pivots. This creates an unstable work environment where it's hard to find a consistent direction or focus. Executive Overload: There's a noticeable trend of hiring numerous high-level executives while letting go of actual workers who contribute to day-to-day operations. This top-heavy structure leads to inefficiencies and disconnects between leadership and the workforce. Customer Neglect: Decisions often seem to be made without the customer's best interests in mind. Short-term financial gains are prioritized over long-term customer satisfaction and loyalty. Job Security: With the constant changes and focus on executive hires, job security for regular employees is always in question. Layoffs are frequent, and the remaining staff is often left to pick up the pieces without sufficient support. Poor Communication: Communication from upper management is lacking, leading to confusion and frustration among employees. There's often a significant gap between what is said and what is actually done.

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5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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