Kaplan Reviews

3.6

65% would recommend to a friend

(2,582 total reviews)

Andrew S. Rosen

76% approve of CEO

63% positive business outlook

Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

3K reviews
1.0
21 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Okay, work colleagues, and at the beginning it was work-from-home. Now working more in office.

Cons

Senior Management Team is all about money and numbers and not education. Not supportive at all. Perhaps, some of the focus should be on retaining staff.

2.0
23 Mar 2019
Recommend
CEO approval
Business outlook

Pros

I worked for Kaplan on the apprenticeship team. They have some top class clients, the vast majority of the apprentices are career-focused in great placements and a joy to work with The teaching structure is excellent with extremely high pass rates

Cons

Management have a total disregard for their employee's wellbeing, ignoring high staff leaver rates and setting impossible targets, then beating you up (metaphorically) for not meeting them. Talent coaches typically had caseloads of well over 100 learners. Every layer of management was incompetent and unsupportive. A formal complaint about the way we were being treated was ignored. I was working more and more unpaid hours, losing sleep and getting anxiety attacks. Don't work here unless you have nothing else to do with your life.

1.0
13 Apr 2023

Avoid at all costs

Recommend
CEO approval
Business outlook

Pros

Some good people who will be supportive and help you

Cons

Bullying management staff, in roles due to longevity rather than knowledge. A lot of management have degrees completely unrelated and no previous management experience. If you challenge their views (often very nasty views they have about safeguarding students, they weirdly laugh at mental health?) they will hate you, I have never met a worse group of people that will laugh at things like mental health, alcoholism and homelessness. Horrible.

Viewing 1 - 3 of 2,582 Reviews

Glassdoor has 2,788 Kaplan reviews submitted anonymously by Kaplan employees. Read employee reviews and ratings on Glassdoor to decide if Kaplan is right for you.