Poor management, terrible support - Account Manager Kaseya Employee Review

2.0
9 Aug 2023
Recommend
CEO approval
Business outlook

Pros

You gain some useful experience. The learning is really the only reason to stay here for a short while.

Cons

The poor and awful leadership does not provide anything to the employees. The support is terrible because most of the management are unhelpful and will blatantly ignore you. There's also no guidance from the managers. The managers are basically being paid to be useless because employees have to do all the hard work.

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Kaseya Response
2y
Thank you for sharing your experience and your candid comments. While not all managers have the same style, everyone at Kaseya is accountable for their performance - especially leadership. Our goal is for every new employee to succeed quickly. Every new recruit is paired with a buddy the first 90 days and we offer extensive training, webinars, and ongoing evaluations to provide feedback and guidance. If you have additional information you wish to share, we urge you to contact HR so your concerns can be addressed through the proper channels.

Explore other reviews about Kaseya

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Lots of challenging work here

Cons

Timeline for product delivery can be challening

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Kaseya Response
2mo
Thank you for sharing your review. As we continue our innovation rollout, we challenge our teams in ways that support their growth and development. Feedback like yours helps us improve how we support our teams, and we thank you for being part of our team.
3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Opportunity to make good commissions if you are good at your job

Cons

Base salary is extremely low

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Kaseya Response
1w
Thank you for taking the time to share your review. We're investing heavily in our mentorship programs that foster collaboration, empower our teams, and support managers in creating an environment built on trust rather than micromanagement. We're making meaningful improvements based on all the feedback we receive, and we thank you for being part of our team throughout your tenure.
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