Solid place to work - Customer Support Engineer L1 Kaseya Employee Review

4.0
12 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Decent training on the products you support Ways for career growth Coworkers are cool

Cons

Career growth can be slow due to the processes in place Customers can make it stressful/make smaller things seem like bigger ones Traffic is not good

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Kaseya Response
9mo
We’re glad to hear that our growth opportunities and team environment were valuable. We took note of your insights as we continue to improve and thank you for taking the time to share your experience. We wish you every success in your future endeavors.

Explore other reviews about Kaseya

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Lots of challenging work here

Cons

Timeline for product delivery can be challening

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Kaseya Response
2mo
Thank you for sharing your review. As we continue our innovation rollout, we challenge our teams in ways that support their growth and development. Feedback like yours helps us improve how we support our teams, and we thank you for being part of our team.
3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Opportunity to make good commissions if you are good at your job

Cons

Base salary is extremely low

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Kaseya Response
5d
Thank you for taking the time to share your review. We're investing heavily in our mentorship programs that foster collaboration, empower our teams, and support managers in creating an environment built on trust rather than micromanagement. We're making meaningful improvements based on all the feedback we receive, and we thank you for being part of our team throughout your tenure.
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