Kellys Review - Customer Service Representative Kelly Employee Review

5.0
30 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Company is a good company, bosses are very nice and accommodating to employees. A very lot of information to obtain it's a lot but I work off notes and emails. Again, bosses/coworkers are always available to assist even from other areas. This isn't a complain, but when I started I was given a system manual to read and then you had to go at it on your own. I had a very good Supervisor she was always there to assist. And I'm getting training starting next week. Coworkers are good, just have to stay positive and tell each other we'll make it. It is a lot some incidents come up as you take phone calls can't help that and that's new learning experience. I like that there is a casual dress code, but I always dress properly, but some temps are off the chain, but if bosses don't say anything it's not my business. Although it is a temp job at least there's possibility for becoming a permanent employee. My Kelly Rep which is Dawn Brunell is very nice and anything I ask of her she's promptly in a reply, that's great!

Cons

Nice to have a cafe but it's kind of high to me, I bring my lunch most of the time. The warehouse(s) aren't always accurate with information in system that can be approved.

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Kelly Response
7y
Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.

Explore other reviews about Kelly

5.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I’ve had a great experience with Kelly. Easy on boarding, good communication, clear expectations, helpful service team. Impressed with how Kelly attempted to find me a new assignment when one was cancelled day of.

Cons

None that I have found so far

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Kelly Response
2mo
Thank for sharing this feedback! We're especially glad our team came through when your assignment was cancelled last minute. That's exactly the kind of support we want every educator to experience. Welcome to the Kelly team, and we hope it continues to be a great fit. - Kelly People Experience Team
5.0
6 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

Cons

There aren't any cons that I can think of at this time.

231
avatar
Kelly Response
7y
Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.
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