Upper Management are self destructive. - SOC Analyst Kerv Employee Review

2.0
9 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Hiring is based on you as a person for the SOC Team. This makes the people you work with enjoyable to be around.

Cons

Upper Management don't have a clue on how to run a healthy business. Overselling their product against the designers wishes. They lowballed our team when the minimum wage went up. One of our now former team asked for a fairer wage, and then about a month later he was fired without reason. Another of our team has recently left after management went after him for a silly mistake. A lot of us have concerns and the vibe has severely decreased. I certainly don't want to be here after our most talented quit and the nicest guy in the office was fired.

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Kerv Response
1y
Thank you for your review, we appreciate you taking the time to share your thoughts with us. We are sorry that your experience for working for Kerv is less than we would hope. We genuinely care and strive to make Kerv a Great Place To Work and are proud that we have achieved this independently assessed award for the last 2 years. We know that we can always improve on all matters building a rewarding and inclusive environment with a strong sense of belonging. We hope that when changes are made they are openly communicated where appropriate to share. We have managers and the people team available to listen to concerns. Also, as you will know from your time with Kerv, most of our staff choose to complete a weekly pulse survey to tell us (anonymously) how they are feeling and what their experience of working at Kerv is like. It’s this feedback that has helped develop a rewarding culture that we are proud of.

Explore other reviews about Kerv

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good management and employees. Everyone is helpful

Cons

There are no cons. May have to do oncall support

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Kerv Response
6mo
Thanks so much for taking time to leave your review and expressing your kind words. We are so happy to hear you had a positive experience with the team and leadership at Kerv - that's great. Wishing you good luck with your future career.
2.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Previously strong and collaborative culture The company’s earlier culture shows what is possible

Cons

Heavy internal politics Leadership ego over team growth Declining hiring standards (“fill the seat” mentality) Falling employee trust

3
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Kerv Response
3mo
Thank you for taking the time to share such detailed feedback about your experience with Kerv. We are genuinely sorry to hear that your recent perception of the culture and leadership has been less positive, especially as you have seen the organisation over a number of years. Your comments are noted and taken seriously. We do recognise that feedback like this is important input for us as we continue to evolve our culture, leadership capability and people practices. We are already reviewing several aspects of how we hire, develop and recognise our people with creation of a number of initiatives and your perspective will be fed to the relevant leaders. If you are open to it, we would really value the opportunity to understand your experience in more depth through a confidential conversation, so that we can better understand your observations. In any case, we appreciate the contribution you have made over your time with Kerv and wish you all the very best for your future endeavours.
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