Being run into the ground - Strategic Account Manager LRQA Group Employee Review

1.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Mostly remote working. Good work/life balance.

Cons

My advice is not to see LRQA as your next employment. You will feel despondent, not supported, depressed, undervalued. It is a terrible place to work if you are in Cyber Security Sales. Poor Executive Leadership: - Removed the specific 'Cyber Security' Marketing team - Removed the Research & Innovation team - Dramatically altered the incentive plan for the sales team meaning sales team would lose out on thousands of pounds in earnings compared with previous plans Terrible UK Sales Management - No empathy or care for people - Very defensive, not able to see how decisions he makes might affect people - Demotivating - Unfair and unrealistic targets. I received a 60% increase without any clear way of the business supporting me to achieve the number - Reporting to managers who do not understand how the Cyber part of the business works - Implementing one size fits all approach to KPIs despite each service line having very different solutions and customers

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LRQA Group Response
2mo
Thank you for taking the time to share such detailed feedback following your time at LRQA. We’re genuinely sorry to hear that your experience left you feeling unsupported, undervalued and demotivated. That is not how we want anyone at LRQA to feel. We recognise that the last few years have brought significant organisational change. These changes were intended to improve consistency and clarity across the business. Your feedback highlights areas where we need to continue to improve how we support teams, communicate changes and ensure our leaders are equipped to lead with empathy and understanding. We’re sorry that your experience of local leadership and target setting left you feeling discouraged. We expect our leaders to create an environment where people feel heard, respected and set up for success. Thank you for raising these issues so that we may act on them. We will use feedback like this to inform ongoing leadership development and ensure we are addressing gaps in consistency and support. Thank you again for sharing your thoughts and for your contributions during your time at LRQA. We wish you the very best in your next chapter.

Explore other reviews about LRQA Group

5.0
22 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I come to work every day excited to work with an amazing set of colleagues, an impressive set of clients and brands, and I'm proud of the solutions we provide to our clients to help them manage their risks - from ESG, Responsible Sourcing, Cybersecurity, Food Safety, and QHSE just to name a few. Being part of the LRQA team means every employee has a voice, every idea is welcome, and collaboration is key. If you're a driven professional looking to make a difference, focused on delivering results, with high energy who is proactive, thrives while working at pace, and excited to work with an amazing team, LRQA is a great organization to work for.

Cons

Work-life balance is encouraged but can be a challenge because we have so much to achieve. Ultimately, it is up to each individual to set and stick to their working hours.

1
1.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great list of clients, people are genuinely passionate at what they do, hybrid work model.

Cons

Employee bandwidth overload which causes burnout, employee turnover rate increasing, leadership are cold and uninspiring, demoralizing, frequent org changes

2
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LRQA Group Response
2w
Thank you for sharing your feedback and for your 10 years of service. We’re glad to hear you value our clients, our people, and the flexibility of our hybrid model. We’re sorry to hear about your experience with workload, burnout, and leadership connection. We recognise the impact this can have and are investing in wellbeing initiatives and leadership development programmes. Looking at our most recent employee engagement surveys, we are pleased to say that we have progressed significantly in these areas and there are much higher levels of satisfaction with safety, wellbeing and leadership. We wish you all the best in your future endeavors.
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