LRQA Group Reviews

Thank you for taking the time to share your experience. We’re sorry to hear that your time with us didn’t reflect the kind of culture we strive to build. Your feedback about feeling disconnected from purpose and unable to challenge decisions is deeply concerning, and not the environment we want for our people. We believe that a strong culture is built on trust, transparency, and open dialogue. While we acknowledge there’s always room to grow, we’re actively working to ensure every employee feels heard, valued, and empowered to contribute meaningfully. This includes reviewing how decisions are communicated and encouraging constructive challenge at all levels. We agree that our CEO, Ian Spaulding, is very involved. He is a dynamic and inspirational leader. Ian has been very clear that he and the Executive Leadership Team run the business. Goldman Sachs are great partners and advisors and they trust the ELT to do what is right for LRQA. Your advice to listen more is well taken. We’re committed to fostering a culture where people feel safe to speak up and where their voices help shape our future. Thank you again for your honesty, and we wish you all the best in your next chapter.

We're sorry that you did not have the desired experience with us. We'd like to clarify our position on requesting reviews. Statistically, people are more likely to talk about/review experiences when it has not lived up to their expectations. We know from our engagement survey and interactions with employees that we do have a large proportion of people that would recommend LRQA as a place to work, including in the IT team where 91% of the survey participants responded 'yes' or 'maybe' to the question about recommending LRQA as a place to work. However, the more content employees are less likely to think about writing a Glassdoor review and sometimes need a prompt. As an organisation, of course we want to protect our reputation and provide potential employees with a more balanced view. We do not know who asked you to leave a review but the official LRQA request states, "We’d like to present a balanced view of the business so potential candidates can make a more informed decision about if LRQA is a good fit and opportunity for them. Please note, the request is for honest and constructive reviews." We are sorry you didn't have the experience you wanted, but this is not the case for everyone at LRQA. We do listen to our people, which is why we undertake two engagement surveys a year and provide monthly feedback sessions with our CEO and quarterly with our Executive Vice Presidents. We wish you all the best and hope you find something more suitable for you.