Time well spent - Volunteer Ladder UP Employee Review

- I was quite nervous at first, but the team helped me adjust quickly. - Managers answer questions and offer support when necessary. - Working here has made me more confident and organized. - The office is pleasant and generally calm, even during busy weeks.

Tax season can be mentally exhausting.

Some coworkers were kind and willing to help, and those few people were the only saving grace.

Be warned of the constant politics, unfair treatment, and blatant favoritism that dominate everything here. Even when you work extremely hard and follow every instruction without question, it means nothing when it comes to earning management favor, promotion, or even a basic pay increase. Effort and results are ignored if you are not personally favored, which makes the entire system feel rigged and demoralizing.