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      Lands' End

      Engaged employer

      Lands' End reviews

      Lands' End as a J.O.B. - Customer Care Specialist Lands' End Employee Review

      2.0
      14 Sept 2016
      Customer care specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      A company of integrity with products we can be proud of selling. Great customer focused business.

      Cons

      Schedules have no consistency (not scheduled enough hours),and very little chance to advance to a full-time position . Even as hours are decreased in slow season, employer will sometimes fight unemployment benefits.

      Explore other reviews about Lands' End

      5.0
      20 Apr 2026
      Intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Work Culture Great people

      Cons

      Very very very very manual systems

      avatar
      Lands' End Response
      1mo
      Thank you for sharing your experience. We’re glad our people and culture have made a positive impression, and we appreciate your feedback on our systems. We’re actively modernizing tools and processes to better support day-to-day work.
      3.0
      27 Jun 2026
      Packaging
      Recommend
      CEO approval
      Business outlook

      Pros

      No Drama, Helpful and friendly Leads, generally pleasant coworkers. Easy tasks. Nice schedule. Free Gym included

      Cons

      Outdated Facilities, sometimes stressfully fast paced, Overall fairly bleak workplace.

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