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      Lands' End

      Engaged employer

      Lands' End Reviews

      3.5

      61% would recommend to a friend

      (766 total reviews)
      avatar

      Andrew McLean

      66% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Diversity and inclusion

      3.7

      Culture and values

      3.6

      Work/Life balance

      3.2

      Senior management

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      Lands' End has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      766 reviews
      1.0
      6 Jun 2017

      Not a great company to work for in Europe

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The other employees make everyone keep coming into work

      Cons

      They pay below the market rate by at least 30% They do not replace people who leave and expect employees to do the work of 3 or 4 people They do not care if employees are stressed and do not try and resolve any issues They do not value the experience of existing employees

      1.0
      23 Jan 2022

      Do not work here

      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is reasonable Work from home

      Cons

      The management team in the contact centre has created the most toxic workplace I’ve ever worked. Certain individuals are favourited not just in workloads but also in incentives (e.g. raffles for prizes for how many hours you work). You are constantly monitored and even online private messages between colleagues are watched. There is no protection for staff from customers and also any issues that are brought to attention are squashed and you are then blacklisted by the management team. They claim to be a progressive workplace but the management team kicked up a huge fuss about pronouns on emails (which was optional) whilst they “proudly” had the rainbow flag on show in the office.

      avatar
      Lands' End Response
      4y
      Thank you for taking time to write a review. We would like to learn more about your experience. Please email us at employeefeedback@landsend.com.
      Viewing 1 - 3 of 766 Reviews
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      ReviewsLands' End reviews

      Glassdoor has 849 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.