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LanguageLine Solutions

Engaged employer

You will not stay forever if you want to grow after a year - Interpreter LanguageLine Solutions Employee Review

3.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I learned so much regarding terminology and things that school does not teach (insurance, finance)

Cons

We interpreters do not get paid enough, we do not get raises, we do not get PTO (I am pretty sure by law I should have gotten it), we get the feeling we are seen as expendable and replaceable.

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LanguageLine Solutions Response
3mo
Thank you for taking the time to share your experience and for the years you dedicated to LanguageLine. We’re pleased to hear that your time with us helped expand your knowledge, particularly in specialized areas such as insurance and finance. Continuous learning and exposure to diverse subject matter are important aspects of the interpreter role, and we’re glad this contributed positively to your professional development. We also appreciate your candid feedback regarding compensation, benefits, and growth opportunities. We understand how important these factors are in supporting long-term career satisfaction. LanguageLine continually evaluates its compensation structure, benefits offerings, and overall interpreter experience to remain competitive and responsive to workforce needs. As a six-time Great Place to Work® certified organization, we remain committed to strengthening our systems, resources, and support for interpreters. Feedback such as yours plays an important role in helping us identify opportunities for improvement. We truly value the contributions you made during your time with us and wish you continued success in your career growth.

Explore other reviews about LanguageLine Solutions

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Cons

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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LanguageLine Solutions Response
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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LanguageLine Solutions Response
3w
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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