Sales Director - Sales Director LaserAway Employee Review

1.0
26 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Good money IF and ONLY IF you an get into one of their 'busy' stores. Unlikely, as people who have been there for years get priority and refuse to leave. Pretty offices for the most part. Many locations. Pay on time.

Cons

The salary for Sales Director is MUCH lower than stated on glassdoor. That salary is for a couple people working full-time in their busiest locations. Training manager, is a mirco-manging nut. The CEOs hire on the spot. Your position is ALWAYS posted on indeed.com, Craigslist, etc. They overstaff with "Sales Directors" and promise them positions at stores near where they live, then you will eventually come to find out NO positions are actually open at ANY of their stores. They will have you 'assist' other Sales Directors for $12/hr, make HUNDREDS of cold calls from their customer lists (aka birthday list) only to force you to give the sales you make to the main Sales Director at that particular store. You are basically there to 'telemarket' for the store and aid the actual Sales Manager of the store. If you are a new employee, they will have you work at their NEW stores in areas far from where you live. New stores have NO traffic. Without traffic, it is extremely difficult to make any commission. The new stores take up to a year to actually generate business and revenue. The only people you will actual get to meet with are from GROUPON. If it is a Groupon customer, you don't get the sale. You only get the sale if you UPSELL them to a higher grade package. There are much better deals on Groupon than what laseraway offers and customers prefer to fully use their groupon before purchasing a larger package. These people are typically looking for a deal and don't want to spend extra money. The busiest stores they have are San Jose, Walnut Creek, Santa Monica, West Hollywood, OC, and San Diego. All the other stores have far less customer base and much less revenue for you to make commissions. They will have you 'train' and 'assist' as long as possible, give you a few part time shifts here and there to keep you waiting for a full-time position that doesn't actually exist. Conveniently, the days you actually get to work there will be few or NO consultations for you to actually 'close'. That is because the full time Sales Director will make sure to schedule/reschedule consults for the days THEY work there. I met several other employees going through the same thing all hoping for a full time position and all hearing the same promises. Some had been waiting 1.5 years to actually get one and it is usually only when they open a new store. They also rarely allow you to get free treatments as an employee. They mainly go to friends of the owners and nurses. Stay away, this place treats their customers badly and lies to their employees.

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5.0
17 Jun 2026
Recommend
CEO approval
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Pros

Fun treatments and work environment

Cons

Micromanagement overbooking stressful at times

2.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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