Remote work but challenging team dynamics and high turnover - Customer Service LemFi Employee Review

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

It is just okay because it is a remote role and they pay salary and allowance

Cons

Despite being remote, you will work harder than someone who commutes to the office daily. You will lose your mind because the team leads are something else. They will address you like a child and nothing ever changes in CS. If you are not doing eye service, you will remain in CS till you grow old. They can bring someone who resumed yesterday and put them as lead or senior role above someone who has been there for two years. Almost every cs agent they employ resigns before the end of two years, the lucky ones are the ones who escape to compliance

Explore other reviews about LemFi

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Team and People to work with Possibility to grow according to your strengths Inclusivity and Diversity Hybrid Work Structure

Cons

Workload can be at times heavy Poor Insurance Benefits

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment with great collaboration. Learning opportunities to develop and stable workload with clear expectations

Cons

Keep improving on the good paths already in place

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