Great Culture, Understandable Turnover Rate - Customer Care Representative Life Extension Employee Review

3.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are various resources to support you at a given time. Supervisors are wonderful and kind in my location. The ability to pass angry customers onto supervisors instead of making us deal with the worst of the worst is nice.

Cons

Low pay and calls are back-to-back for the entire shift. Always excited for any opportunity to be off the phones for even a breather.

Explore other reviews about Life Extension

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Life Extension is a very supportive company that genuinely cares about employee growth and development. The team culture is positive, and coworkers are knowledgeable and helpful. Management encourages learning, and there are clear opportunities to grow within the company. Incentives and benefits are great, and the work feels meaningful because you’re helping people every day. Once you get the hang of the role, the job is very manageable and not overly stressful.

Cons

The learning curve can feel steep at first due to the amount of information, but training and team support help a lot over time.

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Job, Great opportunity, you will learn a lot

Cons

the customer have to much leeway, they can talk to you however you like and you have to sit there and take it

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