Beautiful toxic workplace - Anonymous employee Life Time Employee Review

1.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The facilities are beautiful and the brand has strong recognition. On the surface it appears to be a great place to work in wellness or fitness.

Cons

I worked at the Las Colinas location and my experience reflected serious issues with leadership, communication, and compensation. This was one of the most dysfunctional workplaces I’ve experienced. Leadership often lacked basic competence in the areas they were responsible for managing. Communication was minimal, and when it did occur it frequently contained inaccurate information or obvious errors. Accountability was extremely weak. Favoritism appeared to be common, and some employees seemed to receive special treatment. At the same time, management frequently avoided responsibility, cut corners, or delegated tasks to unqualified staff or personal acquaintances. The commission-only compensation structure is unsustainable for many employees. Even full-time workers can struggle to cover basic living expenses, with earnings well below the local average for similar roles. When concerns about income were raised, the response from management was essentially to “work more hours,” even when schedules were already demanding. The business model pushes the risk onto employees while treating them as disposable labor. Workers are responsible for generating their own revenue with minimal support, and if the numbers aren’t high enough, they are quickly replaced. Management practices also created constant disruptions to schedules. Meetings were often placed on calendars without notice, blocking potential clients and then being rescheduled or canceled later. Emails frequently went unanswered. Concerns about workplace culture, favoritism, and leadership practices were raised to upper management, but no meaningful action followed. Overall, the culture felt highly transactional. Employees were treated primarily as revenue generators rather than professionals. Morale was extremely low.

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Life Time Response
2mo
Thank you for taking the time to share your experience. We’re sorry to hear that your time with us didn’t meet expectations. Feedback like yours helps us continue to improve the employee experience. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life

Explore other reviews about Life Time

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy hours, free membership, everyone was very nice and welcoming

Cons

I do not have any cons

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Life Time Response
12h
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experience at Life Time and are happy to learn that you took advantage of the signature membership and Life Time's facilities.
1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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