I worked at the Las Colinas location and my experience reflected serious issues with leadership, communication, and compensation. This was one of the most dysfunctional workplaces I’ve experienced. Leadership often lacked basic competence in the areas they were responsible for managing. Communication was minimal, and when it did occur it frequently contained inaccurate information or obvious errors.
Accountability was extremely weak. Favoritism appeared to be common, and some employees seemed to receive special treatment. At the same time, management frequently avoided responsibility, cut corners, or delegated tasks to unqualified staff or personal acquaintances.
The commission-only compensation structure is unsustainable for many employees. Even full-time workers can struggle to cover basic living expenses, with earnings well below the local average for similar roles. When concerns about income were raised, the response from management was essentially to “work more hours,” even when schedules were already demanding.
The business model pushes the risk onto employees while treating them as disposable labor. Workers are responsible for generating their own revenue with minimal support, and if the numbers aren’t high enough, they are quickly replaced.
Management practices also created constant disruptions to schedules. Meetings were often placed on calendars without notice, blocking potential clients and then being rescheduled or canceled later. Emails frequently went unanswered.
Concerns about workplace culture, favoritism, and leadership practices were raised to upper management, but no meaningful action followed.
Overall, the culture felt highly transactional. Employees were treated primarily as revenue generators rather than professionals. Morale was extremely low.