Not able to make a living doing this - Anonymous employee Lifetouch Employee Review

1.0
22 Jul 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was fun to travel and talk to many people. Was fun to stop and see certain things during travel

Cons

This Job simplely didn't create a enviroment to be able to pay the bills. They sent to you to places that had had a shoot for a directory just a year earlier. Most church goes only showed up to be in a directory and to get a free 8x10. If Product didn't sell well you made no money or not even close to enough money to hardly live and get by. Plus they took forever to pay you back the money you had to put out for hotels and gas to travel. I had to pretty much threaten to get my reburshed for my expenses that I had once I had left the company. I had to go on to other employment after only 7 months or lose my house. Banks would not even consider do a refiance with me to help me save my house based on what I made with Lifetouch. Started out with Olan Mills and then it became Lifetouch. Back in 2012. Some employees that had worked for years with Olan mills no longer work for Lifetouch. It wasn't a company that had the employees best interest in mind. They had cheap equipment that was produced by outsourced jobs. I really don't know how anyone could be a fan of this company. They said you were full time but then sometimes more often than not you'd have breaks of two weeks between gigs. You could travel 10 hours for a gig for a three day job and be lucky to make 200 dollars for those three days. Your work day could be about ten hours also on some gigs. My work was considered very good and my skill level great by my peers. I feel like this Day and Age with digital photography everyone is a amatuer anymore and this is a dieing trade.

Explore other reviews about Lifetouch

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

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Lifetouch Response
3mo
Thank you for sharing your experience with us. We are happy to hear that the schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Sales Team. Remote based position.

Cons

-Losing out to competitors has become acceptable or business as usual. -Management has become out of touch with what is going on in the field. -Outdated Photography equipment. -There is constant turnover with photographers. Difficult to keep good people when they are not paid well & have no structure. -Company is very reactionary. Making cuts seems to always be their answer to solve low profits.

avatar
Lifetouch Response
3d
We appreciate you taking the time to share your experience and feedback. We're glad to hear you enjoyed working with the sales team and valued the flexibility of a remote-based role. We also appreciate your candid comments regarding leadership communication, operational challenges, equipment, employee retention, and the recent workforce reduction. We understand that organizational changes can have a significant impact on employees, and we recognize the importance of handling these situations with professionalism, transparency, and compassion. Feedback like yours is valuable as we continue evaluating how we support our teams, invest in our people, and adapt to the evolving needs of our customers and employees. We are committed to fostering an environment where employees feel informed, respected, and heard. Thank you for your contributions during your time with Lifetouch. We wish you the very best in your future endeavors.
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