Burn and Churn Factory - Account Executive Lightspeed Employee Review

1.0
23 May 2024
Recommend
CEO approval
Business outlook

Pros

My manager cares, but at the end of the day, is a cog in the wheel and towing the company line by burning us out.

Cons

-Unreal quota targets - everyone is missing -If you're missing, they gaslight you into saying you are not working hard enough, managing your time effectively. -Focused on vanity metrics instead of revenue generating activities -Expectation that you pay out of pocket to be able to hit your targets (hospitality vertical is expected to dine at the restaurants they are prospecting, but expense account is not enough to cover the massive quota, so AEs are expected to make up the difference out of pocket - they will never officially admit to this though) -micromanaged like CRAZY -would never recommend anyone to work here in my role

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Lightspeed Response
1y
Hi there, we’re so disheartened to hear this feedback. We want all Lightspeeders to have a great employee experience, feel supported to do great, impactful work and to want to recommend their role to others! We take feedback seriously and will follow up with the leaders in your division/location . Thank you for taking the time to review and share your perspective—if you feel you’ve gone unheard please reach out to your PBP.

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5.0
25 Nov 2024
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CEO approval
Business outlook

Pros

nice atmosphere and understanding people

Cons

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3.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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