Pros
Decent pay and has portfolio of great customer in the market which brings valuable experience
Cons
- They heavily rely on excel sheets rather reliable systems to track jobs - No documentation to standard processes. It’s all in people minds - it’s very hard to navigate the org maze and know who is responsible for what - Automation is broken in some accounts and people are doing extensive manual work - shuffling employees from one account to another like chess pieces - Employing people overseas with zero experience and expecting them to hit the ground up and running in no time - Relying on PMs to teach their new fellows basics of the industry - They keep adding people fill in experience or automation gaps - Training stack goes back to 2015-2016 - Majority won’t hold responsibility in cases of escalation and throw the ball at someone else’s court - Team management is not centralized; a team of 4 serving one account can be reporting to 4 diff managers with conflict of interests - PMs are handling financial tasks beyond project delivery point. Chasing clients for Pos, invoicing, pre-billing, issuing credit notes ..etc - Old technology stack with manual work involved still
