Almost 4 stars and good experience until management change-up - Anonymous employee LiveRamp Employee Review

3.0
6 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I was in the Global Customer Support org and there are some positives: - Smart and helpful peers, office hours were great - Integration owners for big third party issues was helpful - Good health insurance - Really good PTO - Lower-level managers generally have their teams’ backs - I know there were opportunities for advancement in my org that I could have pursued had I stayed

Cons

- Salary inequity. I left largely because I found out I wasn’t paid the same as my colleague for several months and not enough was done to fix it. - Middle management clashes: goes hand-in-hand with the above, but I felt like I was bullied by my boss’s boss for asking for fair pay. I was told I needed to be “less aggressive,” even though I was being definitely underpaid and under-rewarded for my performance and experience. Ultimately I felt punished for advocating for myself as opposed to supported like a good manager would have done. - “The customer is always right” mentality definitely caused me some burnout supporting clients that wanted beyond what our technology could offer or support. - Too much hiring of new people for new teams/accounts without helping those currently underwater.

avatar
LiveRamp Response
3y
Former teammate - I'm really happy to hear that while in the Global Customer Support org you had smart and helpful peers that had your back. It sounds like you had a career path in place had you stayed so I regret that there were things that like salary inequity that led you away. Like many in the industry we have and will continue to review the data and make the necessary adjustments if we see that someone is not in their correct range however ones equity is not based only on having the same role, there are many other factors considered. If you are open to discussing this further, our People & Culture team can arrange a conversation to dig deeper. We work hard to develop a culture of innovation, collaboration, and inclusivity here at LiveRamp. When we fall short, we want to use those experiences to learn and grow. I know that you have moved on but we are still listening. I wish you the best of luck in your new role.

Explore other reviews about LiveRamp

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great people and work life balance

Cons

Deals are hard to come by

4.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good culture, decent benefits, flexible schedule

Cons

Hard to get paid at pace with the industry

See reviews by: Helpful|Rating|Date|All