Outdated tools and poor management. - Contact Center Representative Lovelace Health System Employee Review

1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers and that's it.

Cons

Limited training. Outdated software tools makes for inefficient workflow and longer call times. Call center reps are forced to use your PTO to take holidays off or go unpaid. My stuff from my desk was never returned to me.

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Lovelace Health System Response
1mo
Thank you for sharing your experience. We take all feedback seriously and are committed to improving our culture and employee experience. Your insights help us grow, and we appreciate your honesty.

Explore other reviews about Lovelace Health System

5.0
28 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Good coworkers and work environment

Cons

Time off Benefits needs improvement

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Lovelace Health System Response
1y
Thank you for your review. We are glad to have you as a member of our team.
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