Average - Associate Luno Employee Review

2.0
11 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Friendly staff and easy setup. Good onboarding

Cons

They scaled ridiculously quickly then fired a load of people within months. Middle management lack strategic and leadership skills so to appear busy they spend hours in meetings and focus on overcomplicating processes for staff who actually do the work. Overall slow to adapt to market changes. The marketing lacks innovation, not sure what’s going on there but from what I observed and heard it can’t be good.

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Luno Response
2y
Thank you for taking the time to share your feedback and I'm sorry your experience could have been better. Our leadership team is passionate about making the right decisions for the long-term success of the business and we understand this lead to difficult decisions that had to be made. All feedback is taken very seriously as we are keen to learn and continuously improve what we do so please email us at Luno@Luno.com for us to learn more about your experience.

Explore other reviews about Luno

5.0
8 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Great culture to not work overtime.

Cons

Nothing is bad about this company

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Luno Response
2y
We greatly appreciate you taking the time to share such a positive review of your experience with Luno! Culture is central to everything we do and we're very pleased to hear that you are enjoying it!
5.0
9 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Great Culture miss everyone in ZA and the US.

Cons

None would work for them again in a heartbeat.

2
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Luno Response
2y
Thank you so much for your kind words! We miss everyone to, and your presence was an important part of our wonderful culture. The positive relationships and connections we've built here mean a lot to us, and it's always great to know that you look back fondly on your time with us.
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