Overall a good place to work - Anonymous employee Lush Employee Review

4.0
2 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ve been a seasonal sales assistant 3 times at Lush and had an overall good experience. Working at Manchester Market Street for 1 year was more unpleasant, the team felt quite cliquey and it was obvious I didn’t fit in, however working at Middlesbrough is still one of my favourite jobs to date, the team there are friendly, supportive and the job itself was fun.

Cons

It seems the working experience can change depending on which branch you go to.

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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