Lush Reviews | Glassdoor.co.uk

Lush Reviews

Updated 18 Jun 2019

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Found 486 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
76%
Approve of CEO
Lush CEO Mark Constantine
Mark Constantine
254 Ratings
Pros
Cons
  • "Sometimes they are a bit pushy with how they want you to treat customers(in 30 reviews)

  • "it can be a demanding customer service role(in 14 reviews)

More Pros and Cons
  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Manchester City Centre, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lush part-time (Less than a year)

    Pros

    Friendly staff and very positive atmosphere

    Cons

    Smell of products give headaches sometimes

    Lush2019-06-18
  2. "Fantastic Job for Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Christmas Temp Customer Assistant in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lush part-time (Less than a year)

    Pros

    50% off of products in store from day one of employment. Really friendly and upbeat atmosphere. Great job if you're looking for career progression as most jobs are internally posted.

    Cons

    Management can be biased towards favourite members of staff. I didn't get a permanent position because my lack of confidence wasn't what they needed at the time however I was told that I had progressed so well over my time there and that I should definitely apply for the permanent position.

    Lush2019-06-18
  3. "LUSH Christmas Sales Staff"

    StarStarStarStarStar
      Former Employee - LUSH Sales Assistant 
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Lush part-time (Less than a year)

      Pros

      Lovely colleagues Amazing work environment (always came home smelling gorgeous) Incentives such as free gift boxes for highest sales etc. Great pay (£8.75 per hour) Very flexible and understanding shift patterns Great discount! (50%)

      Cons

      A lot of up and down stairs re stocking items Everything has to be hand priced Small shop (difficult around busy xmas period)

      Lush2019-06-12
    • "Idk"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Assistant in Bridgwater, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Lush part-time (Less than a year)

      Pros

      Very good discount when working there

      Cons

      Small hours and lots of different shifts

      Advice to Management

      You’re doing great

      Lush2019-06-07
    • "Very welcoming"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Christmas Sales Assistant 
      Recommends
      Approves of CEO

      I worked at Lush part-time (Less than a year)

      Pros

      Treated everyone equally Staff are lovely Customers are lovely Caring 50% off

      Cons

      Honestly there are no cons

      Lush2019-06-01
    • "Okay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Supervisor 
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at Lush part-time

      Pros

      Discount, pay, smell nice after work

      Cons

      Can be catty and negative

      Lush2019-05-29
    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate 

      I have been working at Lush part-time for more than 3 years

      Pros

      Everyone is welcome to work here. Flexibility in shifts. Positive shop floor atmosphere

      Cons

      Dependant on shop- may not be enough hours to suit needs

      Lush2019-05-25
    • "Great ethical company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Lush full-time for more than 8 years

      Pros

      Ethical, takes great care of its staff, good perks and fun to work for.

      Cons

      Lack of structure, not great pay

      Lush2019-05-23
    • "Great job to build confidence and experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate in Birmingham, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Lush part-time for more than 3 years

      Pros

      Family environment, support, lots of training

      Cons

      Lack of communication and progression opportunities

      Advice to Management

      Communicate more and value your long term Starr

      Lush2019-05-18
    • "Lovely place to work"

      StarStarStarStarStar
      • Career Opportunities
      Former Employee - Sales Associate 

      I worked at Lush part-time (Less than a year)

      Pros

      Products are just the best

      Cons

      Being on your feet all day

      Lush2019-05-16
    Found 486 reviews