Negative experience - Anonymous employee Lush Employee Review

1.0
22 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None I can think of

Cons

- One of the most toxic workplaces I ever worked at - Salary was extremely low and miserable $7/hr - Staff expected to help unload and unpack at warehouse at odd hours like 10pm- midnight - Very limited toilet and food breaks, nearest toilet was infested with cockroaches - No place to sit, forced to stand for hours on end - Forced to carry heavy barrels of water - Boss stopped giving me work without reason, after I quit, the boss defamed me and told everyone that I didn't attend to a secret shopper as I was busy attending to a customer (totally made up story from my perspective and was never once communicated to me directly by management, showing how untrue this was) - A lot of negative energy and hatred towards competitors like The Body Shop - Colleagues very clique-ish and some are like bullies - No recognition/rewards despite pulling in top sales

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

See reviews by: Helpful|Rating|Date|All