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      Lush

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      Lush reviews

      The Company is Great, some room for improvement - Anonymous employee Lush Employee Review

      4.0
      15 Jul 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great discount Fast-paced Get to meet lots of interesting people Unique products The company loves feed-back on products from the staff The company actively finds alternatives to animal testing and supports lots of charities Veggie and Vegan friendly

      Cons

      Nightmare at Christmas. As each store is individual if you have an issue that needs HR's help, not much is really done. No two stores are run the same, the customer service and products are but the management styles can be completely different. When I started you were given some products when they had a launch for free, this did not happen towards the end of my employment, you had to purchase them to be able to try them, but were supposed to be experts on how they worked when selling them to customers

      avatar
      Lush Response
      9y
      Hello, Thank you for your review. We love to hear your feedback (as you mentioned) and it is great to see it. Your review seems really fair with a balanced set of Pro's and Con's that you have drawn up. It seems that you enjoyed your time with Lush and we are really pleased to hear this. The individuality some aspects of each store is something that we promote but I also understand how it means that each store is different! Thanks again for your review. The Lush Team x

      Explore other reviews about Lush

      5.0
      23 Dec 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management Company cares about employees Employee discount Lenient

      Cons

      I’ve tried to think of some, and I don’t think I have any cons

      1.0
      25 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Discounts, we got 50% off of most items

      Cons

      Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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