Really sad experience - Trainee Manager Lush Employee Review

2.0
23 Sept 2018
Recommend
CEO approval
Business outlook

Pros

I’ve worked for the brand on and off since the fabulous beginnings. Love interacting with staff, training, getting to know the people that shop in your local Lush. Beautiful products.

Cons

No progression, even if you write directly to the founders and people that source talent. It really is who you know and in my experience, those progressing far are not the nicest people and that just doesn’t sit well with the brand ethos or me. When someone is asking for progression, bursting with ideas and how to move forward and progress the company whilst being kind, LISTEN!!

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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