Excellent company driven by ethics but - Store Supervisor Lush Employee Review

4.0
4 May 2019
Recommend
CEO approval
Business outlook

Pros

Lush is a vibrant place to work at any level. Fun is encouraged. The opportunity to get involved in activism is a bonus. Excellent staff discount. Competitive pay compared to similar retail positions

Cons

Lush's culture demands a certain persona that allows very little room for error if you're not on top form. Additionally, there is little opportunity for progression. Most staff move sideways, with little chances to up skill.

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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