Good but stressful depending on the store - Sales Assistant Lush Employee Review

4.0
4 Apr 2024
Recommend
CEO approval
Business outlook

Pros

You meet mostly great customers teamwork is what makes the team most staff are kind and helpful Lush pays London living wage

Cons

Supervisors are encouraged to monitor you and your sales tactic and also to tell you to approach customers, that is stressful cause you know you are being watched. Lush as a whole can sometimes feel a bit cult-like managers from store to store vary in management style so you're lucky if you end up in a more relaxed and easygoing store. Would never recommend for anyone to work on Oxford street.

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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