Part-time at Lush Cosmetics Malaysia - Sales Associate Lush Employee Review

4.0
7 May 2024
Recommend
CEO approval
Business outlook

Pros

I worked there during my semester break, and I can recommend it for students looking for part-time jobs. I thought it was fun and I really enjoyed the diverse group of people in the workplace. Everyone was accepting and indiscriminate. I was lucky to have worked with coworkers who were like-minded and I made friends there. Part of the job is talking to engage the customers in conversations about the products and that has pulled me out of my shell even outside of work. Even as an introvert, I am more likely to approach people for conversations now because of 'exposure therapy' that was customer service. Plus, you always come home smelling like the Lush store. If you ride public transportation home back from work, I can guarantee you will be the best smelling person there.

Cons

As with any retail jobs, you would be working on your feet and it does get tiring standing up all day. We were not allowed to sit during shifts and part timers only get a 15 minute break during their whole shift. The environment can be very corporate when the managers and higher-ups push employees to meet the sales target.

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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