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      Lush

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      Lush reviews

      Toxic and Bullying Management - Sales Assistant Lush Employee Review

      1.0
      28 Nov 2024
      Sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      50% off discount. Friendly sales assistants. Flexible hours.

      Cons

      The manager and trainee manager are toxic bullies. They create a negative environment to work in. They talk behind supervisor and sales assistants back. Poor communication with all staff. Lack of (effective) training. Pressure to sell to customers who do not want to be approached. This shop in particular love to mention how a lot of the management are neurodivergent/autistic, but when sales assistants are also neurodivergent it becomes an issue. Interview stages are not neurodivergent friendly. Oh, and the manager is also ableist! Avoid lush, but particularly avoid this shop.

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      5.0
      23 Dec 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management Company cares about employees Employee discount Lenient

      Cons

      I’ve tried to think of some, and I don’t think I have any cons

      1.0
      25 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Discounts, we got 50% off of most items

      Cons

      Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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