People centric culture - comfortable in your own skin - Anonymous employee MOO Employee Review

5.0
19 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A bunch of incredible & passionate people, who are specialists in their field, love what they do, and are completely trusted creates a people centric culture you can almost touch. The office is incredible, a space where you can work in an environment that best suits you (a sofa, a desk (standing or sitting), or upside down on the worlds comfiest chair!) The benefits coupled with flexible working make it a place where you can feel completely comfortable in your own skin. Benefits include free breakfast, free ice cream and free fruit all day long! Free Friday lunches, flexible hours, profit share, a ridiculous amount of free cake, free products, pension matching, an extra days holiday for each year you work and a mini sabbatical when you hit 5 years. You are encouraged to have work life balance, it is so refreshing to work in a company where you get to be yourself, socialise with incredible people and also go home and have a life too!

Cons

The free cake is playing havoc with my diet!

Explore other reviews about MOO

5.0
23 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Supportive management and welcoming hiring team, The management and hiring team are incredibly friendly and approachable. They have a thoughtful and well-structured onboarding process that makes new hires feel welcomed and helps them get acquainted with the company quickly. It really sets a positive tone from day one.

Cons

None that I have come across yet.

avatar
MOO Response
11mo
Thank you for your kind words! We’re so glad to hear your experience with our hiring team and onboarding process has been positive. Creating a welcoming, supportive environment from day one is something we truly value, and it’s great to know that came through. We appreciate you taking the time to share your feedback! If there is anything further you’d like to share, please reach out to CPO@moo.com. Thanks again for your review!
1.0
3 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid, flexible, benefits are through the UK

Cons

Over the years, the company’s culture has steadily declined. What was once a positive and collaborative environment has shifted into one that appears to tolerate unprofessional behavior, reward favoritism, and lack strong leadership by example. Employees do not feel safe voicing concerns, even when those concerns are presented constructively with potential solutions. This has created a culture where open communication is discouraged rather than supported. There are also significant concerns regarding sales management. Leadership behaviors and work ethic at times fall short of expectations, with managers assigning responsibilities outside of employees’ defined roles, offering limited coaching, and not consistently demonstrating accountability. In some cases, work completed by team members is not appropriately recognized. Accountability overall appears to be lacking. Employees are frequently left feeling undervalued, which has contributed to low morale. While the organization promotes a commitment to work-life balance and a people-first (“keep it human”) culture, these values do not always align with the day-to-day employee experience. As a result, the company has experienced the loss of highly skilled and talented sales professionals. Recent organizational changes, including significant layoffs and the transition of roles to lower-cost regions, have further impacted trust. This has been particularly challenging given prior reassurances about job security. At this point, the organization has lost credibility with many employees due to these inconsistencies and decisions.

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