Micro managed. Worst place I ever worked - Cusomer Service Associate MSI Employee Review

1.0
23 May 2024
Recommend
CEO approval
Business outlook

Pros

Good pay. That’s all though. The people can be nice if you ever get passed hello for fear of talking.

Cons

Micro managed, even toilet breaks. Target driven, it’s all about call times which is mad when the nature of the job should be caring and listening. Everything is scripted word for word and you are listened too to make sure you don’t miss read it. Started the job super happy and left a complete mess with no confidence at all. Never in a million years would I have thought that could happen to me

Explore other reviews about MSI

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Overtime availability, support from leadership, flexibility, career growth,

Cons

training, communication, unorganized teams, unclear job responsibilities, cross trained in too many things.

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