Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 26 reviews)); "good benefits" ((in 22 reviews)); "Great opportunity for career growth" ((in 17 reviews)); "Having a good culture inside the company" ((in 16 reviews)); "The pay is good." ((in 15 reviews))

What are the cons of working at MSI according to real employee reviews?

"Bad management to work in" ((in 31 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 9 reviews)); "No work life balance" ((in 8 reviews)); "Low salary" ((in 6 reviews)); "Deceptive management, favoritism, back stabbing, poor operations" ((in 6 reviews))

What are employees saying about MSI redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI redundancy and their outlook for job security at MSI in 2026.

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MSI

MSI Reviews

3.5

61% would recommend to a friend

(467 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Culture and values

3.0

Senior management

2.9

Work/Life balance

MSI has an employee rating of 3.5 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

467 reviews

1.0

23 May 2024

Micro managed. Worst place I ever worked

Cusomer service associate

Recommend

CEO approval

Business outlook

Pros

Good pay. That’s all though. The people can be nice if you ever get passed hello for fear of talking.

Cons

Micro managed, even toilet breaks. Target driven, it’s all about call times which is mad when the nature of the job should be caring and listening. Everything is scripted word for word and you are listened too to make sure you don’t miss read it. Started the job super happy and left a complete mess with no confidence at all. Never in a million years would I have thought that could happen to me

4.0

26 Jan 2024

Review

Associate director

Recommend

CEO approval

Business outlook

Pros

Mission driven great colleagues through out

Cons

Slow to change, challenging leadership

3.0

23 Apr 2021

Good company

Contracts manager

Recommend

CEO approval

Business outlook

Pros

Job Security, Dynamic projects, Travel.

Cons

Not enough staff for the workload leading to the expectation that other staff will absorb the workload.

Viewing 1 - 3 of 467 Reviews

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Jobs at MSI

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Elk Grove Village, IL

Customer Service Representative (CSR)

Product Promoter (Bilingual in Spanish)

Warehouse Shipping and Receiving

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Micro managed. Worst place I ever worked

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