Very disappointing - Anonymous employee Marcus Hotels Employee Review

2.0
24 Dec 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

free meals, not much else to be said as far as the Grand Geneva. I hear that the other hotels take better care of their team.

Cons

Little work life balance for hourly and managers, the Directors barely work. they only show up when the GM is around then hurry up and leave. Staff is not supported by lazy upper management who only work Monday - Friday 8:30-5:30. Very high turn over from hourly staff and lower level management, pay and benefits are below industry standards. Every holiday it is required to work, 4th of July, Labor day, Thanksgiving, Xmas, Nye, Easter, Mothers Day. Nothing is done if you go to HR about the managers. HR is friends with all the upper managers I think they call themselves EOC.

Explore other reviews about Marcus Hotels

5.0
29 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Culture, benefits and people were too notch

Cons

Advancement meant moving out of state.

2.0
23 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hotel discounts Free movie tickets

Cons

Consolidated/ centralized IT when individual properties continue to try and keep up with tech. Responsibility is pushed onto unqualified associates. Private equity investors, so be ready to provide "luxury" with skeleton crews and lack of necessary resources No support from corporate office No work/ life balance unless you work in sales or accounting (vacations whenever you feel like it, because operations will be stuck cleaning up the mess)

See reviews by: Helpful|Rating|Date|All