4.0
3 Apr 2012
Former employee
Recommend
CEO approval
Business outlook
Pros
Huge hotel discounts Get to meet a lot of people There are slow days, but (depending on the hotel) you are always on the go, which makes time go by faster Good experience for customer service and professionalism. If you are not a good multi-tasker, you will be after working a front desk
Cons
I thought the compensation could have been a bit higher, considering that front desk is the face of the hotel. Front desk is where all the complaints come to, even if it has nothing to do with you. As a front desk associate, you are asked to help out anywhere and everywhere in the hotel, when needed.