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Marriott International

Engaged employer

Decent entry level job - Reservation Agent Marriott International Employee Review

3.0
14 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Hotel discounts are nice (subject to availability), flexible schedules for students (but you have to work a weekend day regardless), really good 4 weeks of training. Opportunity to earn PTO (but you're lucky if you ever get to use it). Company offers health insurance benefits, 401K, etc. Ability to enroll in Marriott Employee Federal Credit Union. Opportunity to work from home after 90 days. A good company if it is for you.

Cons

Not enough pay for the 100+ calls you take per day. Training staff and "leads" are new to the company and have not had sufficient experience on the sales floor to offer any truly valuable information. Company doesn't hire from within often. If you are interested in career progression and they offer it to you during your first couple of weeks go for it because chances are you will mess up with your adherence (weekly average of attendance) since it is very difficult to get time off (so you have to make your own!) The rotating schedules are also annoying but I guess are made in an attempt to offer some kind of sense of fairness. A good job if you are dedicating your life to sales. They also constantly bug you for overtime.

Explore other reviews about Marriott International

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Team focus on customer care.

Cons

Not a ton of flexibility in the schedule but with advanced noticed things work out well.

3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Free meal, great management team that genuinely cares about the employes.

Cons

Employee parking is a daily struggle with no real solution in sight. Traffic in/off the island is just as bad. Co-workers are hit/miss. Some care and truly want to do their part, others just there for a temporary paycheck. A lot of turnover with new faces weekly.

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