HORRIBLE COMPANY TO WORK FOR!!!! - On-Site Technical Support Marsh Employee Review

1.0
14 Apr 2025
Recommend
CEO approval
Business outlook

Pros

NONE other than a small paycheck!

Cons

Working at MMC was hands-down the worst professional experience of my life. From day one, it was clear this company thrives on dysfunction and toxicity. Here’s why I’d warn anyone to steer clear: The micromanagement is suffocating. Managers hover over every task, demanding constant updates and questioning every decision, no matter how small. I once spent an entire day justifying why I used bullet points instead of numbers in a report—time that could’ve been spent actually working. There’s zero trust in employees, and it kills any sense of autonomy or creativity. It’s like they want robots, not people. The favoritism is blatant and demoralizing. Opportunities for growth—like promotions or high-profile projects—are consistently handed to a select group, leaving others feeling invisible. I saw talented colleagues passed over repeatedly, despite stellar performance, because they didn’t fit the “preferred” mold. It breeds resentment and kills motivation. Salary? Laughably uncompetitive. They pay well below industry standards, and don’t expect raises or bonuses unless you’re in the inner circle. I crunched the numbers and realized I was earning less than entry-level roles at competitors, even with years of experience. Benefits are bare-bones—high-deductible health plans and a measly 10 days of PTO that they guilt-trip you for using. The culture is a nightmare. Gossip festers because leadership pits teams against each other. There’s no collaboration, only competition. The office itself is dreary—think flickering fluorescent lights, outdated equipment, and a break room with a coffee machine that’s been broken for months. Turnover is sky-high; half my team quit within six months, and HR didn’t bat an eye. They just churn through people like it’s a game.

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Marsh Response
1y
Thank you for sharing your feedback about management. We take these concerns seriously and understand the importance of effective leadership. We are committed to creating a positive work environment and providing our colleagues with the support they need. We encourage you to reach out to HR or your supervisor to discuss your specific concerns further so that we can work towards improving the situation.

Explore other reviews about Marsh

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid work schedule allowing Mondays and Fridays to be remote

Cons

I would absolutely never recommend anyone to be an employee at Marsh especially in the Austin office. They speak so highly about the way their employees are treated but in the Austin office, they do exactly the opposite. They do not take care of their employees and frequently do many lay offs. Management at the office is horrible and they do not have any regard for their employees. The job work is boring and they do not have enough employees for the work load. The team was behind by 3 years and then in May they just let everyone go with no plan for how they will handle the work. Do not work here if you want any career growth or to relocate. They will trap you in their office which they call “Center of Excellence” and it is far from that. I had multiple colleagues who tried to relocate and possibly go remote or move to another office and then head of the Austin office would not allow it. Compensation is horrible for the amount of work and what you have to put up with in the office.

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