True Multinational, in shape and size - Finance Mastercard Employee Review

3.0
5 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Exposure to an exciting technological environment. Colleagues with varied experience and backgrounds. Teams are multinational, conference calls are a tool to be mastered if one wants to succeed in the office environment. Nice perks - company car, insurance. Team events held in nice locations - money is not the issue. Salary was good for the position (while not extraordinary).

Cons

Company is ill-equipped, technically speaking, for staff to carry out their tasks satisfactorily; budgets are prepared in convoluted Excel files. No investment or actual thought has been put to practice to evolve the finance function to match the overall company aspirations. Finance teams work with a support accounting team that is based in US, so there is a bad match when you have to partner with the latter team. When they make errors, it is difficult to correct them, as they have a different management and won't respond to anyone but. No technical training for staff. While interviewing, was sold a different role than the actual one, so expectations slowly turned out to not match reality of the position. Environment is slightly toxic, with office politics consuming a lot of time and energy. Staff have a dual reporting line, one is to their finance leader, while the other, more dotted but no less real, is to the country manager, and therein lies the conflict.

Explore other reviews about Mastercard

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

People are highly intelligent and things seem to operate efficiently

Cons

Large ship so changes are hard to make

4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Mastercard does a great job fostering an inclusive and supportive environment. There are genuinely good people throughout the organization, and leadership often invests in employee engagement through events, recognition, and culture-building initiatives. I enjoyed many of the relationships I built while working there, and there are teams that truly care about collaboration and supporting one another.

Cons

Compensation at the director level did not feel competitive compared to the level of responsibility expected. Career advancement can also be extremely challenging due to how top-heavy the organization is with senior leadership roles. There are a large number of Senior Vice Presidents, sometimes without clear scope or experience aligned to the title, which creates limited room for high-performing employees to grow. At times, it felt like senior leaders were being hired primarily to manage or communicate with other senior leaders, rather than drive meaningful operational impact. In product and go-to-market roles especially, priorities are often heavily driven by funding decisions. It can be frustrating when projects suddenly shift in importance or remain underfunded for long periods of time while awaiting senior leadership review. This sometimes leaves highly talented employees in limbo, unable to move initiatives forward despite strong momentum or market opportunity. The organization can also be very comfortable with the status quo, which creates a slower pace that many employees seem accustomed to. For people who are highly motivated and eager to drive change, it can feel difficult to navigate the number of roadblocks and layers of approval required to move initiatives forward.

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