Toxic culture and poor leadership - Marketing Mayborn Group Employee Review

Thanks for your feedback. As you’d expect we do want to respond to address the points you’ve raised. On your first point regarding a lack of alignment and high levels of change – it has been a challenging period for us and many other businesses and we have refined and evolved our strategy to ensure we put current and future consumer needs and expectations at the heart of our approach. Change is always difficult and as we embed new ways of working this can cause some disconnects while we adapt and adjust. Unfortunately, part of the change has meant organisation restructuring and a small number of job roles have been placed at risk as a result. We are working with those impacted to identify alternative opportunities where possible. We have worked very hard to create the conditions for a positive culture through leadership development, structural changes and clarity on ways of working to remove and break down any silos or areas of tension. We’d be keen to have a direct conversation with you to understand any specific examples of where your experience has been different so we can take action. We have to strongly disagree with your suggestion that there has been any level of personal bias towards those impacted by redundancy. As a team, HR always reviews and checks all proposals to ensure that any decisions impacting roles are based on critical business rationale and not personal relationships. In terms of your view on the role of HR we do think we have strong governance and well-developed policies to protect and support all of our employees but agree that we are not perfect and would welcome any direct one to one feedback you would be able to share. Please do contact any of the senior HR team and the feedback will be treated in confidence – we would really like to get to the bottom of your concerns.