Frustrating, underpaid, and full of empty promises - Level 3 Support Engineer Medicus IT Employee Review

1.0
5 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very little oversight, mostly because management seems disengaged You’re left alone to figure things out, which can feel like freedom at first

Cons

Pay is shockingly low for the responsibilities expected Expectations are constantly set high, but support and follow-through are practically nonexistent You’re treated the same way clients are—overpromised solutions and then left dealing with the fallout when those promises aren’t kept Leadership feels disconnected, and communication is inconsistent at best

Explore other reviews about Medicus IT

5.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Leadership that truly values both customers and employees, paired with an inspiring mission to support healthcare providers.

Cons

Growth can be so fast but it's a good problem to have.

1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

For the experience. Nice office with free snacks

Cons

The people doing the real work are ignored, unsupported, and treated like an afterthought. Any sense of teamwork has been destroyed by constant mergers and acquisitions, leaving everyone disconnected and scrambling. The pay is awful, and technicians are treated like they’re disposable. Leadership talks a big game about valuing people, but their actions make it obvious that it’s all for show. The mission feels like a performance, not something they actually live by.

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