poor support and completely disconnected - Anonymous Employee Medicus IT Employee Review

Leadership that truly values both customers and employees, paired with an inspiring mission to support healthcare providers.

Growth can be so fast but it's a good problem to have.

Honestly, the only decent thing here is some of the people, and even that depends on which office you end up in. There are good coworkers, but it’s inconsistent. The certification reimbursement is nice, I’ll give them that. Monthly catering exists too, but it feels like they’re trying to make up for bigger issues with free food.v

The company hides behind policies and treats people like they’re easily replaceable, even top performers, especially if you’re remote. Offboarding is handled badly—sometimes your own teammates are the ones stuck dealing with it, which just makes things awkward and uncomfortable for everyone. There’s also this weird pattern where people don’t seem to last past 3 years unless they’re absolutely critical to the business. On top of that, leadership doesn’t communicate anything. Big changes and restructuring just happen out of nowhere and you’re left to deal with it. Management barely shows up when it actually matters, especially when it comes to clients. And speaking of clients, they’re treated as if they don’t matter. Relationships that existed before Medicus took over don’t seem respected at all, which is honestly a bad look. If management actually cares, start being transparent for once. Let people know what’s going on instead of blindsiding them. Be involved when it matters, especially with clients, and stop acting like both employees and customers are disposable.