Sales review of Cisco Meraki - Commercial Account Manager Meraki Employee Review

5.0
16 Aug 2017
Recommend
CEO approval
Business outlook

Pros

I've been at Meraki for 3 months now, and have hope my review helps anyone considering Meraki. I'll break it down into four things. 1.) Perks- the perks here are amazing. Multiple kitchens, fully stocked and always have fresh fruit and other healthy options. The lunch menu is incredible, and anyone complaining about it needs to get a reality check. We have different menus every day, and there's always full salad bar options as well (and an Ice Cream fridge). 2.) Quota - One of the top questions I get asked is- can you hit quota here? Absolutely .I joined and hit (and exceeded) my quota in 3 months. Most of the people around me come close, or exceed as well. It does come down to territory though- I know some people who have bad territories can struggle, and I think they should be held to lower quotas than anyone else. 3.) Management - Management is great. We have a new guy (Adam) who just replaced MItch, who was awesome. I constantly see all the managers being pulled into weekly meetings on culture, sales enablement, etc. This trickles down to us sales reps, since my manager is constantly coming to us and asking what we need from him to succeed. Anything I ask him, he works above and beyond to provide. As you may know, Meraki promotes from within exclusively, so everyone in the higher positions has worked in your shoes. 4.) The product- it's easy to sell, easy to set up and damn good looking. I've worked in tech sales for 6 years now, and I'm amazed about how much people love our products.

Cons

Just like my pro section, I will break it down: - Salary- Lower bases which we hope will change in the near future. I know the average rep hits their quota, but a higher base pay will keep people around longer, especially in this competitive environment (Bay Area)

Explore other reviews about Meraki

5.0
20 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Structured nice team professional team

Cons

None it was all good

4.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

Cons

Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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