Toxic work culture - Sales Assistant Miniso Employee Review

1.0
19 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Cute and fun products.

Cons

1. Makes staff pay for shortage of cash (which is illegal) 2. Very unfair rostering system where store manage give more hours to people they favour (especially those who can speak their own language) 3. Always complaining and giving negative comments about staff, never ever provide encouragement and support to help staff grow. 4. Very political work culture 5. Expect all staff to check Wechat (a communication platform app) 24/7 and acknowledge all the important messages sent even if you are not working on that day.

Explore other reviews about Miniso

5.0
22 Aug 2025
Recommend
CEO approval
Business outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's fun to see what inventory we'll get, and it's fun product to sell. Coworkers are great to be around.

Cons

Upper management is horrible. 3 months into the store manager being fired, with no new SM in sight. When higher-ups come in to help, they are hard to communicate with, often giving off a harsh attitude. They will say everything that is wrong with the store with no positives. We were told to fill a particular IP because it was light when we had no inventory to fill it with, which they must have missed during their visit. The store was once sent so much shipment that we had to fill our bathroom with bags of inventory. The electricity went out once because the bill wasn't paid. Very little training is provided. Management would rather work a skeleton crew into the ground than care about employee turnover.

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