Pros
*Colleagues at the individual contributor level are generally collaborative and hardworking. *Opportunity to gain experience quickly due to high workload and exposure.
Cons
Since emerging from bankruptcy and being acquired by a private equity firm, the company’s culture has shifted significantly, and not for the better. There appears to be a strong focus on cost-cutting and control at the expense of employee experience and long-term sustainability. Return-to-office mandates have been implemented without adequate infrastructure to support the number of employees, creating a frustrating and unproductive work environment. At the same time, there is a heavy emphasis on monitoring employee activity, including expectations to remain on camera for extended periods throughout the workday. Compounding this issue, the equipment provided to employees is not sufficient to support being on video calls all day (e.g., via Teams) while also performing core job responsibilities, which directly impacts productivity and effectiveness. Leadership practices have also become increasingly rigid. Mandatory meetings for leadership are scheduled multiple times per week, with expectations to attend regardless of personal time off, which undermines work-life balance and signals a lack of respect for boundaries. Another major concern is the consistent decision not to backfill critical roles when employees leave. Instead, responsibilities are redistributed among remaining staff, many of whom are already operating at capacity. This has led to burnout, decreased morale, and further attrition, creating a cycle that continues to strain the organization. Compensation practices have also contributed to declining trust. Raises and a meaningful portion of bonuses were communicated as part of 2025 expectations; however, many employees received minimal or no bonuses, and those who did often did not receive corresponding salary increases. This disconnect between communicated expectations and actual outcomes has further impacted morale and confidence in leadership. Overall, the environment has become one where employees do not feel valued, trusted, or supported. Engagement is low, and retention challenges are evident.